Privacy statement

This privacy statement relates to the personal data that Who is Phoebe (hereinafter referred to as Who is Phoebe, us, or we) collects and uses as a controller during your interactions with Who is Phoebe. For example, when you visit the website, purchase our services and products, use products offered by Who is Phoebe, subscribe to newsletters, contact our team, and so on.

This privacy statement is subject to updates. Please check back frequently to be informed of any changes. By submitting your personal data and using this website, you agree to our privacy statement and our use of cookies as stated in the cookie statement.

Contact us

For questions about this privacy statement and the processing of your personal data, please contact:

Who is Phoebe, attn. Maaike van Rooden, in Madrid, Spain.

Email: info@whosiphoebe.com

Registered in Spain

NIF: ESZ2119992H

(Previously Chamber of Commerce 85525820 – Dutch registration still active for ongoing matters and settlements)

Personal details

Below is an overview of the personal data we process:

Your name;
Your email address;
Your address;
your phone number;
Your gender;
Your date of birth;
Other personal data that you actively provide, for example in the comments field in one of the forms to fill in and send on our website, applications for a job vacancy, or in correspondence/by telephone;
The name and address of the company you work for;
Information about the services and products you have purchased;
Data from customer surveys;
Your use of and activity on ‘Who is Phoebe’ websites and social media channels;
IP address;
Browser data such as location, browser type, operating system, and pages visited;
Unique Device Identifier.

Purpose

We ask you to share your personal data with us for the following purposes, which includes:

Informing about my services and products;
Sending newsletters;
Answering questions or resolving complaints about services or products, as well as informing about their status;
Maintaining customer and/or supplier relationships;
Facilitating access to information;
Evaluating our services through questionnaires/surveys;
Improving information and communication;
Improving our websites;
Receive personal messages and special offers and advertisements that match your personal interests, based on the information you have shared with us and the information we have collected through cookies or similar methods about your use of ‘Who is Phoebe’ websites and social media channels;
To meet existing laws and regulations required of ‘Who is Phoebe’.

Our websites and third-party websites

Our websites use cookies. Click here for more information on how we use cookies. This privacy statement does not apply to third-party websites that are linked to our websites. For more information about how they handle your data, please read the privacy statement of the relevant website before using it.

Sharing personal data

Security

We strive to keep your data safe. We have therefore implemented appropriate technical and organisational security measures to prevent misuse and loss of your data or unauthorised access to your data.

Retention Period

We retain your data for as long as necessary for the purposes described above, unless a longer retention period is required or permitted by law.

Access to your data

You can contact us at any time using the above methods to obtain information about what personal data we process about you and to receive a copy of it. Furthermore, you can have your personal data corrected or deleted (as long as there is no legal obligation to retain the data).

Inspection, correction, and removal

You have the right to view, correct, or delete your personal data. You can make a specified request to ‘Who is Phoebe’ using the above contact information, stating your name and address. We may ask you to identify yourself in order to prevent abuse of this right. In principle, we will respond to a request for inspection or correction within four weeks. In the event of a request for deletion, we will delete the personal data concerned as soon as possible, unless and insofar as the law requires the retention of the personal data concerned or there are (other) urgent reasons that prevent deletion.

We are happy to help you with all your requests, but should you nevertheless have a disagreement with us with regard to the above, you have the right to lodge a complaint with the Dutch Data Protection Authority. More information on this can be found here (in Dutch).

Applicable Law

Since August 15, 2024, Spanish law has been applied to this website and all related activities. Any disputes arising from using this website or concerning the processing of personal data will be governed by Spanish law. For activities that occurred before August 15, 2024, Dutch law applied.